Multi-funnels in amoCRM: each client in their own funnel

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Content
Transactions will automatically go where they need to go
The same funnels, only for repeat requests and with a smart filter
Telephony and CRM should fit organically into the company's business processes. For example, if you have several streams of requests, automatically separate them:

Automatically distribute requests and leads with deals (including repeat ones) to the required funnels and stages.
And collect clear statistics for each sales funnel.
This is exactly what we have learned to do even better telegram customer service malaysia with the update of the UIS and amoCRM integration . Now, right in the settings in the UIS Personal Account, you can set a variety of conditions for distributing calls, chats, and requests across funnels or deal stages in amoCRM.


Transactions will automatically go where they need to go
Requests are distributed on the fly across different funnels and their stages in amoCRM depending on:

from the phone number the client is calling. You can easily separate calls and requests coming to different sales departments, stores or regional offices. Or outgoing calls to clients from them;
from an advertising source. If a call tracking service is connected , you can use separate funnels to work with requests from different advertising campaigns - do not mix the warm with the soft, let buyers of used spare parts be "kept" separately from those who apply for a new car;
from the website page. Do you use different landing pages to sell different products or services? Maintain continuity: let amoCRM automatically manage different funnels for them.
If end-to-end analytics is enabled , UIS services for marketers will allow you to analyze the effectiveness of advertising taking into account sales funnel data from amoCRM.

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The call tracking service from UIS will help you link customer calls to advertising sources.

Native free integration with amoCRM and end-to-end analytics, services that will allow you to link marketing and sales and increase the return on advertising.

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The same funnels, only for repeat requests and with a smart filter

The manager will definitely not forget to enter a new deal for a repeat request — and you will also see the result of the work in the required sales funnel. Automatically add such deals (for incoming and outgoing calls) to funnels for initial requests. Convenient if you have a short sales cycle and you are focused on frequent communications with the client.

What if the client calls back almost immediately to clarify something? We have come up with a smart filter that will take into account how much time has passed since the deal was closed and whether it is time to start a new one. In this case, you set the interval yourself in accordance with the sales cycle, after which the client's request will definitely be considered new.

The option of not creating new deals for repeat requests, of course, also remains.