The food service sector in Brazil has evolved significantly in recent years, with a 184.2% increase between 2009 and 2019, according to a survey by the Brazilian Food Industry Association (ABIA) . In this context, the sector has been highlighting the importance of also keeping an eye on trends in delivery and automation, as they represent opportunities to improve the structure of its business.
In 2023, bars and restaurants made significant efforts to rebuild and strengthen their economy, overcoming the challenges of the post-Covid-19 pandemic.
According to research carried out by the National Confederation of Retail Managers (CNDL) and the Credit Protection Service (SPC Brasil) in 2021, 87% of people who owned smartphones used these devices to place orders in the same year.
Index
How did delivery become established?
Delivery trends in 2024
Digital Menus
Centralize and automate your delivery service, managing all your orders with Cardápio Web
Delivery time and automated routes
ChatBots
Healthy eating and sustainable practices
Focus on customer experience
New perspectives for 2024
In conclusion
How did delivery become established?
Delivery man. (Photo: Archive)
The delivery scene in Brazil continues its intense expansion, with Bra nigeria phone number data zilian consumers increasingly accustomed to ordering meals that drive the food service industry. Data from Statista reveals that 48.77% of all orders made for delivery originate in Brazil, surpassing Mexico (27.07%) and Argentina (11.85%).
The pandemic has accelerated the practice of ordering food, shopping for groceries and even purchasing medicines via cell phone, bringing these activities into our daily routine. Technological advances and changes in the population's consumption habits in recent years have played a very important role in the continued growth of delivery sales in Brazil , giving rise to new behaviors and new trends for the year 2024, which we will discuss in more detail below.
Centralize and automate your delivery service, managing all your orders with Cardápio Web
Test for 10 days
Name
Name
Enterprise
Enterprise
E-mail
E-mail
Telephone
Telephone
Monthly billing
I don't know
Number of orders per day
I have no orders yet
Delivery trends in 2024
Digital Menus
Digital menus represent a trend that has been gaining momentum in recent years in response to consumer demands for convenience and speed. As already explained, the growing use of smartphones means that people prefer to choose, order and pay for their meals online, and the digital menu is the perfect solution for this.
One of the biggest advantages of digital menus is the ability to update information in real time. This means that any changes to the menu, whether it’s a new addition, the removal of an item or a price change, can be made instantly, ensuring that customers always have access to the most up-to-date information.