Suggestions for resolving the problematic situation
Posted: Tue Dec 24, 2024 6:11 am
Presentation of clear, understandable demands to the counterparty, proposals for possible options for resolving the problem, as well as a list of administrative sanctions that will be applied if the claim letter is ignored.
Example
We recommend that you pay off the accumulated debt to Raketa LLC within three days. In case of non-payment of the debt, our company will be forced to apply to the arbitration court with a claim in the established manner.
Applications
If you have additional evidence to support your claims, attach it to the claim letter. List all documents separately.
At the end of the letter, offer to peacefully resolve the conflict out of court.
Leave space at the bottom for the sender's signature and the date the document was issued.
Documents for download
Sample claim for poor quality service
Sample Claim Letter for Refund of Funds
Sample of a claim letter on non-fulfillment of the terms of the contract
Increase Profits by 200%: Download 5 Powerful Tools for Free
Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
Read more posts on my personal blog:
Over the past 7 years, we have conducted over 23,000 comprehensive website audits and I have learned that all of us as leaders need clear and working algorithms for our marketing and sales.
Today we will share with you the 5 most valuable documents that we have developed for our clients.
Download for free and implement today:
How to find out the 5 key marketing metrics in your company?
Step-by-step calculation template with fields where you can insert your data
How to make a KPI for a sales manager based on his work results?
Current template for calculating KPI for sales manager
9 Examples of Universal Selling Commercial Proposals
Upgrade your CPs to close more deals
Cold Lead Processing Script Template
A checklist of ready-made questions for engaging cold clients
7 Profitable Marketing Strategies Examples
Will help increase customer flow by at least 30%
Download the collection for free
pdf 8.3 mb
doc 3.4 mb
Already downloaded
153131
Three examples of writing claim letters
Let's look at some specific examples of writing claim letters.
Claim letter for debt repayment
There are several reasons why you may need to write a letter demanding payment of an outstanding debt:
violation of payment terms established in the contract;
loan delinquency.
Sending a claim letter is mandatory if you plan to file a claim for forced debt collection. Without a preliminary attempt at pre-trial settlement, as evidenced by this letter, the claim may not be satisfied, and may not be considered at all.
The structure of the claim letter is standard, and the content is freely formatted, but with mandatory references to the clauses on the violation of deadlines and the amount of payment under the contract.
Claim letter for debt albania email list 215428 contact leads repayment
Source: shutterstock.com
The nuances depend on the type of agreement:
purchase and sale;
rent;
contract of work;
shipping;
storage;
provision of services;
other.
It is advisable to provide references to the legislative acts that were violated. It is also necessary to indicate the timeframes during which the counterparty is ready to accept payment of the debt without charging a penalty (or indicating the amount of the penalty), without going to court.
Document for download
Sample of a claim letter for debt repayment
Claim letter about a product of inadequate quality
A letter of complaint about a defective product is sent to the following addressees:
to the supplier in the event of delivery of goods that do not comply with the terms of the contract;
an organization that sold a low-quality product to a buyer.
Most of these letters are sent for the purpose of protecting consumer rights.
They always indicate what solution the sender expects from the addressee. If the issue concerns a poor-quality product, the sender can choose one of the following solutions, which should be set out in the letter:
replace the product with a similar one, but of proper quality;
exchange the product for the same one, but of a different brand or article number (with or without additional payment);
reduce the price according to the defects;
eliminate all defects free of charge;
pay for the elimination of defects made by the consumer or a third party;
return all money paid by returning the goods to the seller (the costs of returning the goods are borne by the seller).
Important! The deadlines for filing a claim letter must comply with the time frames established by law.
In addition to the requirements stipulated by the law on consumer protection, a letter of claim about a defective product must include supporting information. This may be attached documents confirming the fact of purchase and the poor quality of the product, such as:
copies of checks, receipts;
a copy of the technical data sheet of the product;
a copy of the warranty card for repairs;
act of examination of technically complex goods and others.
Document for download
Sample of a claim letter about a defective product
Letter of claim regarding violation of delivery terms
Refers to the category of claims for breach of contract terms. The delivery time is one of the key obligations fixed in the contract. Therefore, its violation is sufficient grounds for writing a letter of claim, which precedes filing a lawsuit in court. Such a letter can be sent by both an individual and a legal entity.
Letter of claim regarding violation of delivery terms
Source: shutterstock.com
It is important to take into account that it is a sample of official business correspondence, therefore it must contain the necessary details:
recipient's contact details;
contact details of the sender;
document title: “Claim under the supply agreement”;
justification of the claim indicating the violation of delivery deadlines with reference to the relevant provisions of the contract;
signature of the CEO and/or head of the legal department, as well as the organization’s seal;
appendices containing copies of all official documents referred to in the text of the claim (contract, payment order, invoice, etc.).
This will allow you to emphasize the seriousness of the requirements being presented and document the grounds for the appeal.
Recommended articles on this topic:
9 Types of Customer Loyalty Programs
Examples of USP to make yours even cooler
Example
We recommend that you pay off the accumulated debt to Raketa LLC within three days. In case of non-payment of the debt, our company will be forced to apply to the arbitration court with a claim in the established manner.
Applications
If you have additional evidence to support your claims, attach it to the claim letter. List all documents separately.
At the end of the letter, offer to peacefully resolve the conflict out of court.
Leave space at the bottom for the sender's signature and the date the document was issued.
Documents for download
Sample claim for poor quality service
Sample Claim Letter for Refund of Funds
Sample of a claim letter on non-fulfillment of the terms of the contract
Increase Profits by 200%: Download 5 Powerful Tools for Free
Alexander Kuleshov
Alexander Kuleshov
General Director of Sales Generator LLC
Read more posts on my personal blog:
Over the past 7 years, we have conducted over 23,000 comprehensive website audits and I have learned that all of us as leaders need clear and working algorithms for our marketing and sales.
Today we will share with you the 5 most valuable documents that we have developed for our clients.
Download for free and implement today:
How to find out the 5 key marketing metrics in your company?
Step-by-step calculation template with fields where you can insert your data
How to make a KPI for a sales manager based on his work results?
Current template for calculating KPI for sales manager
9 Examples of Universal Selling Commercial Proposals
Upgrade your CPs to close more deals
Cold Lead Processing Script Template
A checklist of ready-made questions for engaging cold clients
7 Profitable Marketing Strategies Examples
Will help increase customer flow by at least 30%
Download the collection for free
pdf 8.3 mb
doc 3.4 mb
Already downloaded
153131
Three examples of writing claim letters
Let's look at some specific examples of writing claim letters.
Claim letter for debt repayment
There are several reasons why you may need to write a letter demanding payment of an outstanding debt:
violation of payment terms established in the contract;
loan delinquency.
Sending a claim letter is mandatory if you plan to file a claim for forced debt collection. Without a preliminary attempt at pre-trial settlement, as evidenced by this letter, the claim may not be satisfied, and may not be considered at all.
The structure of the claim letter is standard, and the content is freely formatted, but with mandatory references to the clauses on the violation of deadlines and the amount of payment under the contract.
Claim letter for debt albania email list 215428 contact leads repayment
Source: shutterstock.com
The nuances depend on the type of agreement:
purchase and sale;
rent;
contract of work;
shipping;
storage;
provision of services;
other.
It is advisable to provide references to the legislative acts that were violated. It is also necessary to indicate the timeframes during which the counterparty is ready to accept payment of the debt without charging a penalty (or indicating the amount of the penalty), without going to court.
Document for download
Sample of a claim letter for debt repayment
Claim letter about a product of inadequate quality
A letter of complaint about a defective product is sent to the following addressees:
to the supplier in the event of delivery of goods that do not comply with the terms of the contract;
an organization that sold a low-quality product to a buyer.
Most of these letters are sent for the purpose of protecting consumer rights.
They always indicate what solution the sender expects from the addressee. If the issue concerns a poor-quality product, the sender can choose one of the following solutions, which should be set out in the letter:
replace the product with a similar one, but of proper quality;
exchange the product for the same one, but of a different brand or article number (with or without additional payment);
reduce the price according to the defects;
eliminate all defects free of charge;
pay for the elimination of defects made by the consumer or a third party;
return all money paid by returning the goods to the seller (the costs of returning the goods are borne by the seller).
Important! The deadlines for filing a claim letter must comply with the time frames established by law.
In addition to the requirements stipulated by the law on consumer protection, a letter of claim about a defective product must include supporting information. This may be attached documents confirming the fact of purchase and the poor quality of the product, such as:
copies of checks, receipts;
a copy of the technical data sheet of the product;
a copy of the warranty card for repairs;
act of examination of technically complex goods and others.
Document for download
Sample of a claim letter about a defective product
Letter of claim regarding violation of delivery terms
Refers to the category of claims for breach of contract terms. The delivery time is one of the key obligations fixed in the contract. Therefore, its violation is sufficient grounds for writing a letter of claim, which precedes filing a lawsuit in court. Such a letter can be sent by both an individual and a legal entity.
Letter of claim regarding violation of delivery terms
Source: shutterstock.com
It is important to take into account that it is a sample of official business correspondence, therefore it must contain the necessary details:
recipient's contact details;
contact details of the sender;
document title: “Claim under the supply agreement”;
justification of the claim indicating the violation of delivery deadlines with reference to the relevant provisions of the contract;
signature of the CEO and/or head of the legal department, as well as the organization’s seal;
appendices containing copies of all official documents referred to in the text of the claim (contract, payment order, invoice, etc.).
This will allow you to emphasize the seriousness of the requirements being presented and document the grounds for the appeal.
Recommended articles on this topic:
9 Types of Customer Loyalty Programs
Examples of USP to make yours even cooler