What is Kommo, what are its alternatives?
Posted: Sat Dec 28, 2024 5:51 am
Let's talk about communication, messaging apps currently dominate the communications market and WhatsApp is the pioneer of this. It is then very clear that to dethrone it will have to work a lot. However, small and medium-sized businesses can benefit from WhatsApp without competing directly.
This is the case for Kommo, a tool that depends on WhatsApp architect database and other social networks to work and integrate with these tools to improve business-customer communication. This application has many specific features that WhatsApp does not have and that allow increasing the potential of sales and support teams. That is why today we will talk about how this application works and its most competitive alternatives .
What features does Kommo offer?
Kommo is basically a CRM that focuses on the world's messaging apps. Kommo's multichannel communication allows you to converse through different methods like messaging, email, and calls from a single application. This application has specific features that help sales and support teams develop innovative work.
Among these features, we have the sales bots. This app allows you to create multiple reconfigured sales bots that, when done well, can sell to your customers and thus sales will be automated.
Who uses Kommo?
This app has been developed for sales, support or call center teams that respond to large quantities of messages on a daily basis and communicate through messaging apps. It has been developed to be able to manage teams and maintain precise control over communication and its proper development.
Advantages and disadvantages of Kommo
Kommo is quite an interesting and productive application for businesses, however it has its pros and cons.
This is the case for Kommo, a tool that depends on WhatsApp architect database and other social networks to work and integrate with these tools to improve business-customer communication. This application has many specific features that WhatsApp does not have and that allow increasing the potential of sales and support teams. That is why today we will talk about how this application works and its most competitive alternatives .
What features does Kommo offer?
Kommo is basically a CRM that focuses on the world's messaging apps. Kommo's multichannel communication allows you to converse through different methods like messaging, email, and calls from a single application. This application has specific features that help sales and support teams develop innovative work.
Among these features, we have the sales bots. This app allows you to create multiple reconfigured sales bots that, when done well, can sell to your customers and thus sales will be automated.
Who uses Kommo?
This app has been developed for sales, support or call center teams that respond to large quantities of messages on a daily basis and communicate through messaging apps. It has been developed to be able to manage teams and maintain precise control over communication and its proper development.
Advantages and disadvantages of Kommo
Kommo is quite an interesting and productive application for businesses, however it has its pros and cons.