As we approach 2024, organizations are beginning to prepare for a crucial moment of adaptation to a dynamic and changing business environment.
In this article, we will discuss 4 business trends that are expected to drive change in the coming year.
Improving the employee experience (EX)
The work environment plays a crucial role in the development of employees both professionally and personally. A toxic work environment can work against both the health of the employee and their productivity.
That's why one of the business trends for 2024 is improving the employee experience, or EX . There are several ways in which this experience can be improved, which can vary depending on the company, its resources and its management. Some examples are:
Corporate wellness programs
These types of programs seek to implement activities and actions focused on employee well-being. From practicing sports or meditating to medical programs that help employees list of telegram users in korea have better physical and mental health, less stress, among other options.
Organizational culture
One of the business trends for 2024 is to have more flexible, agile and innovative organizational cultures . To encourage employees to feel free, creative and untethered, it is important that the culture and DNA of the organization supports this approach, as shown by academic articles on business innovation today.
Technology and workspaces
Technology plays an important role in the experience of employees. Through technological and digital tools, their work can become simpler and more efficient. In addition, the offices themselves contribute to the feeling of well-being and comfort of employees.
Advanced artificial intelligence (AI) and automation
Another business trend for 2024 will be the adoption of artificial intelligence and automation . And let's be clear, these tools are becoming more and more mature every month.
That is why the implementation of advanced artificial intelligence (AI) and automation, together with machine and deep learning , will be the bread and butter of business. The best thing of all is that these types of tools are widespread, meaning that all companies can implement them.
Advanced artificial intelligence and automation as one of the business trends for the next year
How will AI and automation be implemented in companies?
Contrary to what many managers and directors might think, simple and recurring tasks take up a lot of employees' time. Business productivity analyses show how simple tasks can affect employee performance.
This is where artificial intelligence and automation come into play. According to experts, through these tools it is possible to automate and simplify the execution of these tasks . Basically, you pass the responsibility to the robot so that it can do these tasks for you or your collaborators.
If you take away the time-consuming but simple tasks from employees, you will make them focus on much more important tasks. Just like Google, which allocates a couple of hours for its employees to innovate or be creative.
Technology-Driven Customer Experience (CX)
Although employee experience is one of the business trends for 2024 that is gaining momentum, it is not everything. Customer experience, or CX, also plays an important role in the development of companies.